5 Essential Considerations When Selecting a Vendor Management System

5 Essential Considerations When Selecting a Vendor Management System

Hospitals and health systems require the following foundational tool to quickly and effectively recruit, engage, and deploy contract clinical resources: a vendor management system (VMS) capable of managing this procedure.

However, hospitals are not tech companies. This kind of technology can be difficult to implement, but it doesn't have to be. Organizations can easily outsource this task and develop a viable and dependable healthcare staffing vendor management procedure that meets their needs while providing access to a large pool of qualified candidates with the right platform.

However, not all VMS platforms are the same. They are not all able to achieve the same level of success. The presence of essential characteristics, functions, and features is essential for an efficient VMS. When evaluating and selecting a vendor management system, the 5 most important success factors to look for are as follows:

1. Vendor neutrality

The vendor management system ought to be created, developed, and supported by a business that shares the health system's interests.

Neutrality is crucial. Vendor neutrality is not a feature of a VMS owned by an agency or Managed Service Provider (MSP). The financial goals of its owner(s), which may or may not coincide with those of the hospital or health system, drive its design and functionality. Even if it costs the hospital or health system money or time, these non-neutral healthcare staffing vendor management platforms are likely to favor that agency or MSP.

Instead, a pure-play technology company whose sole business model is provisioning technology ought to develop and continuously support the VMS technology that hospitals use. To put it another way, the hospital or health system should be the sole focus of their business incentive, not their own competing interests.

2. Transparency

The vendor management system should be able to analyze and report on any data that is in the system, and the hospital or health system should be able to access all of that data.

Decisions are only as good as the information they have, and health systems are only as successful as the decisions they make. In order to improve access to labor supply and increase the likelihood of quickly locating and deploying suitable candidates, clarity and transparency are essential. By facilitating unrestricted bidirectional communications with agencies and aggregating all relevant information in a single system, good healthcare staffing vendor management creates a single source of truth.

3. Automation

The vendor management system should substantially reduce the load of the staffing function with automation and AI. This feature provides total visibility into onboarding workflow, credentialing, orientation, time management, and invoicing, among other things.

Even with an in-house VMS, the hiring manager will still have to deal with a lot of back-and-forths, which just makes the hospital staffing team's already long hours even longer. Manual communication with agencies or their MSPs (Managed Service Providers) regarding open roles to communicate requirements, evaluate candidates, schedule interviews, and more could be part of these efforts.

In fact, a significant portion of the hospital's staffing workload will be completely automated with the right vendor management system.

There are no delays caused by intermediaries because interviews can be scheduled and coordinated directly through the VMS right away. Similarly to this, a high-quality virtual management system (VMS) will automate the process of gathering and evaluating required credentials and certifications.

4. Credentialing

Candidate credentials should be largely collected, stored, and tracked by the vendor management system itself.

Background checks, competencies, immunizations, certifications, drug screens, and other requirements for all clinical staff employed by hospitals must be kept current. The nurse's file needs to be complete, accurate, and up-to-date in case the authorities request it. Because it is so easy for hospitals to overlook credentials that are about to expire or to fail to verify that a nurse possesses the necessary certifications prior to their deployment, this process is typically time-consuming and fraught with errors.

All of the system's documentation will be tracked by a good VMS solution. It can often automatically collect information from agencies and send automated alerts to the right people when it's needed.

5. Ease

Last but not least, the healthcare staffing vendor management ought to be simple to set up and use rather than hindering staffing function enhancements. This is frequently the greatest worry of the healthcare system or hospital: managing and utilizing the system will increase their workload, adding labor, expense, and frustration to an already difficult position.

Interoperability with other systems, such as HR and scheduling systems, payroll systems, and compliance systems, for instance, is essential. The VMS will only be able to eliminate the need to manually transfer all information if it connects to all relevant systems. In a similar vein, the vendor management system ought to be adaptable to the particular requirements of the health system, such as the production of the precise reports that it requires or the management of a variety of distinct regions or locations.

Final Thoughts

From a single portal over which the hospital or health system itself maintains complete control, a system with the above five essential features, such as Vemsta, can result in significant enhancements to the overall function of workforce management. For additional information, contact Vemsta.

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