Hospitals and health systems require the following foundational tool to quickly and effectively recruit, engage, and deploy contract clinical resources: a vendor management system (VMS) capable of managing this procedure.
However, hospitals are not tech companies. This kind of technology can be difficult to implement, but it doesn't have to be. Organizations can easily outsource this task and develop a viable and dependable healthcare staffing vendor management procedure that meets their needs while providing access to a large pool of qualified candidates with the right platform.
However, not all VMS platforms are the same. They are not all able to achieve the same level of success. The presence of essential characteristics, functions, and features is essential for an efficient VMS. When evaluating and selecting a vendor management system, the 5 most important success factors to look for are as follows:
The vendor management system ought to be created, developed, and supported by a business that shares the health system's interests.
Neutrality is crucial. Vendor neutrality is not a feature of a VMS owned by an agency or Managed Service Provider (MSP). The financial goals of its owner(s), which may or may not coincide with those of the hospital or health system, drive its design and functionality. Even if it costs the hospital or health system money or time, these non-neutral healthcare staffing vendor management platforms are likely to favor that agency or MSP.
Instead, a pure-play technology company whose sole business model is provisioning technology ought to develop and continuously support the VMS technology that hospitals use. To put it another way, the hospital or health system should be the sole focus of their business incentive, not their own competing interests.
The vendor management system should be able to analyze and report on any data that is in the system, and the hospital or health system should be able to access all of that data.
Decisions are only as good as the information they have, and health systems are only as successful as the decisions they make. In order to improve access to labor supply and increase the likelihood of quickly locating and deploying suitable candidates, clarity and transparency are essential. By facilitating unrestricted bidirectional communications with agencies and aggregating all relevant information in a single system, good healthcare staffing vendor management creates a single source of truth.
The vendor management system should substantially reduce the load of the staffing function with automation and AI. This feature provides total visibility into onboarding workflow, credentialing, orientation, time management, and invoicing, among other things.
Even with an in-house VMS, the hiring manager will still have to deal with a lot of back-and-forths, which just makes the hospital staffing team's already long hours even longer. Manual communication with agencies or their MSPs (Managed Service Providers) regarding open roles to communicate requirements, evaluate candidates, schedule interviews, and more could be part of these efforts.
In fact, a significant portion of the hospital's staffing workload will be completely automated with the right vendor management system.
There are no delays caused by intermediaries because interviews can be scheduled and coordinated directly through the VMS right away. Similarly to this, a high-quality virtual management system (VMS) will automate the process of gathering and evaluating required credentials and certifications.
Candidate credentials should be largely collected, stored, and tracked by the vendor management system itself.
Background checks, competencies, immunizations, certifications, drug screens, and other requirements for all clinical staff employed by hospitals must be kept current. The nurse's file needs to be complete, accurate, and up-to-date in case the authorities request it. Because it is so easy for hospitals to overlook credentials that are about to expire or to fail to verify that a nurse possesses the necessary certifications prior to their deployment, this process is typically time-consuming and fraught with errors.
All of the system's documentation will be tracked by a good VMS solution. It can often automatically collect information from agencies and send automated alerts to the right people when it's needed.
Last but not least, the healthcare staffing vendor management ought to be simple to set up and use rather than hindering staffing function enhancements. This is frequently the greatest worry of the healthcare system or hospital: managing and utilizing the system will increase their workload, adding labor, expense, and frustration to an already difficult position.
Interoperability with other systems, such as HR and scheduling systems, payroll systems, and compliance systems, for instance, is essential. The VMS will only be able to eliminate the need to manually transfer all information if it connects to all relevant systems. In a similar vein, the vendor management system ought to be adaptable to the particular requirements of the health system, such as the production of the precise reports that it requires or the management of a variety of distinct regions or locations.
From a single portal over which the hospital or health system itself maintains complete control, a system with the above five essential features, such as Vemsta, can result in significant enhancements to the overall function of workforce management. For additional information, contact Vemsta.
Having dedicated software for managing the healthcare workforce can greatly improve the operations and patient care within organizations. These systems revolutionize the way healthcare facilities manage time and attendance, employee scheduling, HR management, leave management, compliance, and skills training.
Read on to discover the key areas where a workforce management solution can assist care facilities.
Accurate tracking of employee time and attendance is essential for the efficient functioning of healthcare organizations. A dedicated workforce management system empowers healthcare organizations to precisely track and manage employee time and attendance.
By automating the calculation of worked hours, overtime, and shift differentials, the system minimizes payroll errors and ensures employees receive accurate compensation.
Automating these processes reduces administrative burdens, promotes accountability, and ensures compliance with labor regulations. This not only enhances operational efficiency but also enables healthcare professionals to focus on delivering high-quality care to patients.
Efficient staff scheduling is crucial in the healthcare industry to maintain adequate coverage and provide optimal patient care. A customized workforce management system for healthcare simplifies and automates employee scheduling.
By considering staff availability, skills, and patient acuity, the system generates optimized schedules, minimizing conflicts, reducing overtime costs, and improving efficiency. This technology ensures that the right professionals are matched to patient needs, thereby enhancing care, streamlining operations, and achieving cost savings.
A workforce management system allows healthcare organizations to consolidate all employee data into a centralized platform. This eliminates the need for scattered spreadsheets and manual record-keeping, enabling HR departments to efficiently access, update, and manage personnel information.
A workforce management system enables HR departments to save time and resources by automating administrative tasks. This empowers HR professionals to focus on strategic initiatives that drive organizational growth and support employee well-being. They can devote more attention to talent management, employee development, and fostering a positive workplace culture.
The system also simplifies and streamlines HR workflows, enhancing efficiency and enabling HR teams to be more proactive and responsive in addressing employee needs and concerns.
Efficient management of employee leaves is crucial in the healthcare industry to maintain optimal staffing levels and ensure uninterrupted patient care. A dedicated healthcare workforce management system streamlines and automates leave management processes in care facilities.
By providing a centralized platform for leave requests, approvals, and tracking, the system reduces administrative overhead, improves accuracy, and enhances transparency. The system's integrated absence management features assist in identifying patterns, reducing leave abuse, and improving workforce planning.
By leveraging technology to effectively and efficiently manage leave, healthcare organizations can maintain optimal staffing levels, ensure uninterrupted patient care, and foster a more organized and productive work environment.
Complying with regulations is crucial in the healthcare sector to uphold ethical practices, ensure patient safety, and maintain organizational integrity.
Implementing a Workforce Management System to automate compliance-related processes offers multiple benefits to healthcare providers. It reduces the risk of errors caused by human oversight and guarantees consistent and accurate execution of compliance tasks.
A dedicated healthcare workforce management provides real-time visibility into essential workforce data, such as employee credentials, licenses, and certifications. By consolidating this information, healthcare providers can easily monitor and ensure compliance with industry regulations and accreditation standards. The system also sends automated alerts and notifications to ensure that employees' credentials remain up-to-date and compliant with regulatory requirements.
By simplifying compliance processes, healthcare organizations can allocate resources more effectively, allowing staff members to devote more time to patient care and strategic initiatives. Additionally, the system's automated features enable proactive compliance monitoring, minimizing the likelihood of non-compliance issues arising.
A proficient healthcare workforce is essential for delivering high-quality patient care. Continuous professional development and skills enhancement are critical factors in maintaining a knowledgeable and capable healthcare team.
A workforce management system empowers healthcare organizations to efficiently handle employee training needs, track certifications and skills, and develop and implement tailored training programs.
By automating skills and training management processes, the system ensures that healthcare workers possess the necessary qualifications to perform their roles effectively, leading to improved care quality, increased employee satisfaction, and support for career progression within the organization.
The system serves as a centralized platform for managing employee skills and training requirements, enabling healthcare organizations to track and document employee certifications, licenses, and competencies in one place. It also helps healthcare organizations identify skill gaps and training needs. By identifying the specific areas in need of additional training or development, valuable insights are gained, and targeted interventions can be implemented to address those gaps.
By analyzing workforce data, healthcare providers can identify trends, patterns, and areas for improvement, which can inform the creation of personalized development plans for employees. This proactive approach guarantees that training initiatives are in line with both organizational objectives and individual career goals.
In summary, digitizing workforce management in healthcare is a transformative process that empowers organizations to optimize operations, enhance patient care, and achieve organizational success.
By implementing a dedicated workforce management system tailored for the healthcare industry, organizations can streamline administrative tasks, improve scheduling accuracy, simplify HR processes, efficiently manage leave, ensure regulatory compliance, and support employee skills development. This digital transformation offers heightened efficiency, improved patient outcomes, and cost savings.
Embracing technology-driven solutions tailored to the healthcare industry enables organizations to navigate the complexities of the modern healthcare landscape, foster innovation, and position themselves for continued growth and success.
Take the first step towards organizational improvement using comprehensive healthcare workforce management software. Connect with Vemsta today!
Hospitals are striving to simplify and automate their business processes with software applications as healthcare reform approaches. However, the challenge lies in selecting the right software solution from the overwhelming number of options available.
Many healthcare software solutions are not designed with hospitals in mind; they are developed primarily to generate revenue. Some hospital software vendors lack an understanding of how hospitals operate. They have merely identified an industry undergoing significant change and developed software applications to take advantage of the opportunity.
On the other hand, there are industry insiders who possess a detailed understanding of hospital operations and have created software solutions that streamline routine tasks. The key to choosing the right software is to eliminate unreliable players and find a vendor that offers genuine solutions.
According to the Association of American Medical Colleges, there is projected to be a shortage of 46,900 to 121,900 physicians by 2032. Additionally, the American Journal of Medical Quality estimates that 154,018 nursing positions will remain unfilled by 2025.
If healthcare facilities lack sufficient medical staff to perform essential services, such as surgeries and physicals, it can result in financial losses. Furthermore, increased mortality rates, hospital readmissions, and employee burnout can also have significant impacts on a hospital's financial well-being.
As the shortage of healthcare professionals looms, hospitals and doctor's offices will need to hire temporary physicians, nurses, and other personnel to fill crucial roles. To do so in a cost-effective manner, these facilities can utilize healthcare staffing software.
Healthcare staffing software simplifies order entry, facilitates the submission of requisitions to multiple vendors, enables the review of candidate submissions and credentials, eliminates the need for paper timesheets, consolidates billing invoices and payment services, and provides access to real-time reports. Additionally, its implementation frees up internal staff to focus on other important tasks. The system's electronic credentialing alerts make it easy to stay compliant and avoid costly errors.
One major advantage of this healthcare staffing software is its flexibility. It allows hospitals to find the necessary capabilities during surges and times of crisis. Not only can this solution assist in sourcing the required clinical skills from across the country, but it can also streamline the onboarding and management process for that talent and ensure accurate and timely billing rates.
1. Form a cross-functional team. When selecting hospital software solutions, it is important to involve a team that represents different departments and functions. While IT can provide guidance, the ultimate decision-makers should be the individuals who will be using the software on a daily basis.
2. Conduct a needs assessment. Begin by analyzing the current business processes that will be impacted by the new software. Identify areas where automation can improve efficiency. Additionally, outline the specific reporting and analytics requirements for the new system.
3. Evaluate software vendors. Research and shortlist potential hospital software providers that align with your needs assessment. Request demonstrations from the selected vendors to evaluate their capabilities. Create scenarios or use cases that reflect your requirements and have the vendors run them through their software. Narrow down the list to the top two or three vendors.
4. Seek references. Contact references provided by the vendors to gain insights from actual system users. If possible, arrange site visits to hospitals in your area that are already using the software.
5. Choose the best-fit software. If one vendor clearly stands out in terms of meeting your needs and budget, the decision becomes straightforward. However, if multiple vendors offer similar functionality and cost, consider arranging detailed presentations with use cases relevant to your organization.
6. Negotiate the contract. Pricing should have already been discussed, but be cautious of any hidden fees. Pay attention to the following key areas in the software contract:
In today's digital age, there is no shortage of software solutions for various business processes. However, not all software is created equal. At Vemsta, we have developed a hospital staffing solution that streamlines the hiring process by providing affordable and high-quality talent. Reach out to us right away to learn more about our staffing solution.
The healthcare industry is flooded with various technological systems. Some of these systems aim to enhance clinical workflows, while others focus on improving the delivery of patient care. Additionally, there are systems designed to digitize an industry that has traditionally relied on pen and paper for managing complex daily tasks. Despite the abundance of software companies offering solutions to optimize healthcare operations, numerous organizations continue to face challenges in embracing digital innovation.
This article aims to elaborate on the challenges and considerations to be taken care of while investing in workforce management for healthcare
1. Industry agnostic solutions
Healthcare operations are unique and ever-changing, but many major technology players in the healthcare industry were not designed specifically for healthcare. Solutions like Vendor Management Systems (VMS), Customer Relationship Management Systems (CRM), and Applicant Tracking Systems (ATS), often require extensive custom development to meet the specific needs of the healthcare industry. A study conducted by McKinsey & Company revealed that 45% of large custom software development projects exceed their budget, a factor that needs to be considered when determining pricing and custom development proposals. Moreover, these generic systems frequently include irrelevant features that can distract and frustrate end users.
In contrast, technology developed specifically for healthcare can rapidly address the unique nuances of the industry, particularly in areas such as payroll, clinical workflow, and compliance. "Industry agnostic" systems cannot easily address these specific healthcare requirements. Since healthcare-specific solutions exclusively cater to clients within the industry, software vendor representatives and account managers are likely to possess industry expertise. This is a critical aspect for the successful execution and continuing support process.
2. Disconnected systems
Many technology offerings in healthcare aim to help managers, administrators, and providers achieve their individual goals. However, the process of gathering information from these disparate systems can be time-consuming and burdensome. The lack of data interoperability means that professionals often have to manually input the same information into multiple systems and then extract it later to create consolidated reports.
A recent study conducted by Black Book revealed that approximately 85% of healthcare providers evaluated the current state of digital transformation within their organizations in 2020. Among the findings, 93% identified redundant and conflicting systems. When healthcare organizations choose new technology solutions, they must consider the interoperability capabilities of each system and evaluate the direct and indirect impact they will have across the organization.
3. Limited accessibility & collaboration
Limited accessibility and collaboration can pose significant challenges within healthcare organizations. The implementation of new systems often affects various stakeholders throughout the organization. However, many healthcare software vendors offer licenses with a fixed number of users, resulting in added costs when administrators and provider users need to be included. This limitation hampers the potential benefits that each system could bring to the organization as a whole. To overcome these obstacles, it is crucial to establish a culture of transparency within the healthcare organization. Transparency allows for the identification of operational inefficiencies, learning from mistakes, and creating a collaborative environment for both clinical and non-clinical healthcare professionals. By fostering this culture, organizations can maximize accessibility and collaboration, leading to improved outcomes and enhanced patient care.
When investing in digital workforce management for hospitals, it is crucial to consider scalability, security, and user experience.
One crucial aspect to evaluate when investing in digital healthcare workforce solutions is scalability. As the healthcare industry continues to evolve and expand, it is essential to choose a solution that can grow and adapt to the changing demands. Scalability ensures that the solution can effectively handle an increasing volume of data, accommodate additional users, and integrate seamlessly with existing systems. Investing in a scalable workforce solution enables healthcare organizations to stay agile and responsive to evolving workforce requirements.
When investing in digital workforce management for hospitals, security should be a top priority. Protecting sensitive patient information and complying with data privacy regulations is of utmost importance. Ensure that the solution you choose adheres to industry-standard security protocols and offers robust encryption measures to safeguard data during transmission and storage. By investing in a secure workforce solution, healthcare organizations can mitigate the risk of data breaches and maintain patient trust.
3. User Experience
A seamless user experience is vital when investing in digital healthcare workforce solutions. The solution should be intuitive, user-friendly, and designed with the end users in mind. Consider how easily healthcare professionals can navigate through the solution, access relevant information, and perform their tasks efficiently. An intuitive user interface reduces training time, increases user adoption, and improves overall productivity within the healthcare workforce.
By carefully evaluating the above factors, healthcare organizations can make informed decisions that meet their current and future needs, ultimately leading to improved efficiency and patient care.
As healthcare managers strive to enhance their digital innovation strategies, industry leaders recommend focusing on data interoperability, utilizing industry-specific offerings, and finding ways to involve all stakeholders in order to achieve organizational buy-in and successful digital adoption.
At Vemsta, we recognize the challenges posed by the disconnect between healthcare data systems and the resulting frustration for healthcare professionals.
That's why we have developed a platform that caters to the unique needs of professionals throughout the organization. Our platform serves as a central hub for healthcare providers, medical directors, leadership, operations managers, schedulers, financial analysts, recruiters, administrators, and coordinators. With our open API structure, the Vemsta workforce management platform seamlessly integrates with both new and existing systems, consolidating critical information and enabling faster and more informed decision-making across your entire medical group.
To learn more about how Vemsta can enhance the operations of your healthcare organization, we invite you to book a free consultation with our workforce solutions specialist.